We will be happy to offer you Peace of Mind Policy for exchange or refund within 14 days of purchase for a full refund. This two week cancellation period starts from the day you have received all of the items in your order. Goods purchased online must be returned to us in perfect condition and in their original packaging with the original label/cardboard hangtag in order for us to process an exchange or refund. Proof of purchase is required. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund, and please remember to contact us before returning the goods. Please don’t use any faulty items after finding the fault, or we may not be able to provide a refund.

Email us: This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone us: 0792 014 1359 / 0207 097 5137

Goods can be returned to:

Keep London Moving LTD
13 Wills Crescent
Hounslow
TW3 2JA


Processing your Refund

Upon receipt of items, PayPal, the credit or debit card originally used for the purchase will be credited with the cost of the goods. We will process your refund within 48hrs of receipt. Your credit card company may take 4-7 working days to credit your account.